Tickets are sold by Cantores Consort through Ticket Tailor, with payments processed by Stripe.
By purchasing a ticket online, you are agreeing to these terms and conditions of sale.
You undertake that all details provided to us for the purpose of booking, ordering or purchasing tickets are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the tickets. It is your responsibility to inform us of any changes to the details supplied.
Tickets and other communication will be delivered by e-mail. Tickets will include a QR Code which will will scan on entry to the concert. Please have these available as you enter the venue, preferably on your phone, though you can always print the tickets and bring a paper copy.
Refunds
Refunds will only be given if a performance is cancelled or rescheduled. If a performance is cancelled, the ticket price paid will be refunded, but not any additional travel, accommodation or other additional consequential losses. Refunds will be issued only to the original payment method.
Please note that in England there is no statutory 14-day cooling-off period for online ticket sales in accordance with the Consumer Contracts Regulations 2013. Tickets for specific dates are exempt because they are considered leisure services for a set date, similar to hotel bookings or transport, and are exempt from standard distance-selling cancellation rights.
Filming
We do not permit unauthorised use of cameras and recording equipment within an event venue.
Privacy Notice
We take data protection seriously and are committed to protecting your personal data and are transparent about the information Cantores consort holds about you.
When processing your booking, we will ask you for your name, address, email and telephone number (essential information for all bookings).
Your data may be used by us for the following purposes:
- To purchase tickets
- To inform you of any relevant changes to the programme
- To communicate with you by email about our concerts
- For purposes of audience research
You are given the opportunity to amend your details or unsubscribe, or you can ask this to be done for you by emailing concerts@cantoresconsort.uk or clicking the ‘unsubscribe’ link at the bottom of emails.
If you are concerned about the way we have processed your personal data please let us know and we will investigate those concerns.
If, after we have investigated, you are still concerned you may contact the data protection regulator. They can be contacted via www.ico.org.uk or telephone 0303 123 1113. The UK GDPR and DPA 2018 also gives you the right to lodge a complaint with the Information Commissioner who may be contacted at www.ico.org.uk/concerns or telephone 0303 123 1113.
Updated: April 2026